Home/About
About Harborview
The quiet house, perfected.
Fourteen years, one obsession: home technology you feel everywhere and see nowhere. This is who we are and how we work.
01 / Our story
Built on one idea: you should notice the calm, not the equipment.
Harborview started in 2012 as two engineers and a workbench above a sail loft on Mariners Mile, rewiring a single harbor-front remodel that every other integrator had called impossible. The house worked perfectly. The owner told two neighbors, and we have never advertised since.
Today we are a full design studio and installation team, still in Newport Beach, still doing every drawing, every rack and every service call ourselves. No subcontractors, no hand-offs, no finger-pointing. One team, accountable for everything with our name on it.
- 2012
Founded on Mariners Mile
Two engineers, one workbench, and a harbor-front remodel nobody else would touch.
- 2014
Control4 certification
We standardized every project on one platform, so every home we build speaks one language.
- 2016
The Coast Hwy showroom opens
A working smart home you can stand inside: lighting scenes, theater, audio and shades, all live.
- 2019
Lighting design moves in-house
Our own lighting designers now draw every scene and specify every fixture alongside your architect.
- 2022
The hundredth whole-home system
From Balboa cottages to Newport Coast estates, one hundred homes running quietly in the background.
- 2026
Today
A team of fourteen, monitoring hundreds of systems across coastal Orange County, most fixed before anyone notices.
02 / What we believe
Four rules we never break.
Disappear the technology
If you can see the hardware, we have not finished. Speakers flush in the ceiling, racks out of sight, keypads engraved and aligned to the millwork.
One accountable team
Design, engineering, installation and care, all in-house. When something needs attention, there is exactly one phone number.
Overbuild the backbone
Commercial-grade networks, managed power and structured wiring sized for the next fifteen years, not the next demo.
Care that outlasts the install
Handover is the halfway point. Remote monitoring, scheduled checkups and a local team keep the house at day-one standard.
03 / How a project runs
Five steps, no surprises.
Whether it is a new build in Shady Canyon or a remodel in Corona del Mar, every project follows the same path, and you always know exactly where yours stands.
Listen
A consultation at the showroom or your home. We ask how you live, not which gadgets you want, and you leave knowing what is possible and roughly what it costs.
Design
Drawings, scene design and a fixed, line-item proposal. Every keypad, every speaker, every dollar on paper before anything is ordered.
Coordinate
We attend site meetings, schedule around your builder and produce coordinated plans for the architect, the electrician and the millworker.
Install & commission
Our own team pulls every cable and terminates every rack, then commissions, tests and walks you through the finished system room by room.
Care
OvrC monitoring from day one, most faults fixed remotely before you notice, and service plans for homes that want scheduled attention.
04 / The people
Small team. Long memories.
Everyone who touches your home has been here for years and will still be here when you call in five. That continuity is the product.
Daniel Mercer
Founder & PrincipalStarted Harborview in 2012. Still draws every whole-home design and still answers his phone.
Sofia Ramirez
Design DirectorLeads lighting and interiors coordination. The reason the keypads always match the millwork.
Marcus Chen
Head of EngineeringBuilds the racks and the networks. Believes a system that needs rebooting was never finished.
Katie O'Brien
Client Care ManagerRuns monitoring and service. Most of her fixes happen before the client ever notices a fault.
05 / The showroom
Try everything before you choose anything.
Our Coast Hwy showroom is a working smart home: live lighting scenes, a reference theater, invisible audio and the touchscreens on the wall. Twenty minutes here answers every question a brochure cannot.
- 2400 W Coast Hwy, Suite 210, Newport Beach, CA 92663
- Monday to Friday, 8am to 6pm
- Evenings and Saturdays by appointment
- Call (949) 555-0134 to book a visit
Come meet the team.
Bring your plans, your questions or just your curiosity. The coffee is good and the demo theater is better.